The purpose of the Information on the Protection and Processing of Personal Data (Information) is to comply with the law regarding the use of personal data obtained during the use of the website or application at https://turbo.mutationsoft.com managed by Turbo and/or received from third parties. is to be fulfilled.
In addition, Turbo informs the Users in a transparent manner about the collection methods, processing purposes, legal reasons and rights of the personal data they enter into the Portal with the positive actions of the Users.
Users improve their social relationships by meeting through the safe environment offered through Turbo. In this activity, personal data is processed as stated in this Information text as a requirement for the use of Turbo functions.
Turbo takes the highest level of security measures possible to ensure that personal data is collected, stored and shared in accordance with the law and to protect its confidentiality. In order to achieve this purpose, Users' personal data is processed within the scope and conditions detailed below.
Turbo may update and change these Information provisions at any time by publishing them on the Portal or Application. Updates and changes made by Turbo will be valid from the date of publication on the Portal/Application.
In accordance with the Personal Data Protection Law, your personal data; It will be collected and processed by Turbo, as the data controller, within the scope explained below.
Turbo collects various static (fixed) and dynamic (variable) data from Users with the methods specified below. The data Turbo collects depends on the services and features Users use.
Under this heading, the data processed within the scope of the Services offered by Turbo and considered as personal data in accordance with the Personal Data Protection Law are listed in groups below. Unless expressly stated otherwise, the terms "personal data" and "special categories of personal data" within the scope of the terms and conditions presented in this Information include the following information:
Name and Contact Information: Name, surname, mobile phone, country, city, e-mail address and other similar information.
Authentication Information: Users' membership information, passwords used to verify identity and access the account, publisher names, contact information, visual codes.
Demographic Data: Date of birth, gender, country, preferred language data.
Usage Data and Favorites:
Data collected from your devices through various software and technological tools, your reasons for calling Turbo, voice recordings, date and time data of messaging, links clicked on the portal or application, users can be directed to the relevant visual and customized according to you through modules of domestic or foreign companies such as surveys and banner redirection. usage habits (prioritization options, preferred return method and date, responded channels, last login date to the Portal/Application, uploaded photos, number of pages viewed, visit duration and target completion number, user actions performed while using the services, search entered terms, visited person profiles) errors and similar problems that occur during service use in order to ensure that the services can be provided smoothly. IP addresses logged into the Portal/Application.
Payment Data:
Data such as billing and payment information of individual or corporate customers (name, surname, billing address, identification number, tax identification number), invoices sent to the member and receipt samples for payments received from members, payment number, invoice number, invoice amount, invoice date.
Content Data: Uploaded photos. Similar data such as the reason for rejection of photos, feedback, error content specified during the use of the Service, interim notification status, interim notification, reason for search.
Where is Personal Data Stored and Processed?
Your personal data we obtain may be stored in another country worldwide where Turbo or its affiliates, subsidiaries or cooperating service providers have facilities, and may be processed in line with and in proportion to the purposes set out in this Information.
Your personal data collected within the scope of this Information will be processed in accordance with the provisions herein and within the scope of the legislation in force in the country where the data is stored and processed and within the prescribed security measures.
In line with the purposes set out in this Information and the Membership Agreement, your personal data will be processed in accordance with the Principles and Processing Conditions regulated by the Personal Data Protection Law No. 6698 and for the purposes detailed below:
Name and Contact Information: Internal evaluation, communication, user registration, obtaining potential customer information, development of after-sales processes, business development, collection, customer portfolio management, promotion, analysis, complaint management, managing customer satisfaction processes, marketing, advertising, research, billing, event notification, execution of operational activities, measurement and development of service quality, audit, control, optimization, customer verification, sales, after-sales services, detection and prevention of fraud, participation in online training meetings;
Authentication Information: User registration, problem/error reporting, control, development and execution of operational activities, development of after-sales processes, business development, collection, internal evaluation, customer portfolio management, measurement of service quality, communication, optimization, moderation, audit, risk management, customer verification, fraud detection and prevention;
Demographic Data: Promotion, internal evaluation, analysis, communication, development of after-sales processes, business development, collection, usage data and areas of interest, favorites, marketing, sales, advertising, audit and control, risk management, internal evaluation, customer portfolio management, after-sales services, measurement and improvement of service quality, carrying out complaint management processes, execution and development of operational activities, recording, problem/error reporting;
Usage Data and Favorites: User registration, problem/error reporting, control, inquiry, execution and development of operational activities, after-sales services and development of after-sales processes, business development, collection, internal evaluation, online behavioral advertising and marketing, customer portfolio management, measuring and improving service quality, communication, optimization, auditing, risk management and control, promotion, analysis, determining areas of interest, scoring, profiling, marketing, sales, advertising, carrying out complaint management processes, registration, problem/error reporting;
Payment Data: Managing the billing process, accounting, development of after-sales processes, business development, collection, internal evaluation, scoring, profiling, customer portfolio management, after-sales services, communication, marketing, auditing, control, processes carried out with payment service providers;
Content: Business development, optimization, customer portfolio management, auditing, control, execution and development of operational activities, promotion, internal evaluation, customer management, analysis, scoring, profiling, development of after-sales processes, collection, after-sales services, communication, service measuring and improving quality, fulfilling regulatory compliance requirements, carrying out complaint management processes;
Personal Data Storage Period,
Turbo will retain the personal data it obtains for the period necessary for the purpose for which they are processed, in order to enable Users to benefit from the Service in the best way, within the framework of the conditions specified in this Information and the Membership Agreement, and to fulfill the obligations arising from the nature of the Membership Agreement.
In addition, in the event of any dispute that may arise from the Membership Agreement, Turbo will retain personal data, limited to the purpose of carrying out administrative or judicial processes within the scope of the dispute, and for the limitation periods determined in accordance with the relevant legislation.
Turbo uses the personal data of the User and the new data obtained using this personal data or the personal information that the Users enter into the Portal/Application with their positive actions, especially to fulfill the requirements of the Membership Agreement and the Services, to improve the User experience (including improvement and personalization), to use the Users' personal data. To ensure security, to detect and prevent fraud, to improve the Services, to carry out inquiry activities that may be important for the Services, to conduct operational evaluation research, to fix errors, to verify user identities, to improve system performance, to provide online training activities. In order to achieve any of the purposes specified in the objectives section, outsourcing service providers, business partners, suppliers, law firms, research companies, call centers, software companies for complaint management and security, agencies, consultancy companies, companies in the printing industry, TV channels, It is shared with third real and/or legal persons, including social media channels, certification bodies, and with authorized institutions, organizations, authorities, administrative, judicial bodies and independent audit companies within the scope of legal obligations.
Your personal data obtained through cookies placed on your device may be shared with third parties within the scope and purposes specified in this Information.
Turbo may transfer personal data to third parties within the country and abroad, within the categories and purposes specified above, limited and proportionate to these purposes.
Turbo collects your personal data to work more effectively and provide you with the best experience. Turbo collects your personal data directly from you (data subject), by proxy acting on your behalf and/or persons authorized to act, using the following methods:
Data You Have Provided Directly to Turbo: It refers to the personal data provided by Users to Turbo on their own initiative, for the performance of the Service and before or during the use of the Portal/Application. This personal data includes all personal data provided directly by Users to Turbo as a result of their positive actions. For example, name-surname, contact information, identity information, answers to surveys, demographic data and content information are included in this type of data.
Data We Obtain When You Use Our Platform:
It includes personal data regarding the usage habits of Users obtained through certain software or technological tools during the service offered by Turbo. For example, location data and favorites, as well as interests and usage data, fall into this type of data. In order to carry out online behavioral advertising and marketing, Turbo associates the behavior of the user visiting the site with a cookie in the browser, even if they are not a member, and collects usage data such as the number of pages viewed, visit duration and number of goal completions.
Your personal data collected through these methods;
It is based on legal reasons.
Legal bases for collecting personal data;
Turbo is committed to protecting personal data securely. It carries out technical and administrative measures using various methods and security technologies to ensure the appropriate level of security in order to prevent unlawful processing and access of personal data and to ensure the preservation of personal data.
Turbo will not disclose the personal data it has obtained to anyone else, contrary to the provisions of this Information and the Personal Data Protection Law No. 6698, and will not use it for purposes other than processing. Turbo declares that in case personal data of Users is shared with outsourcing service providers in accordance with this Information, it will carry out the necessary warning and auditing activities to ensure that such outsourcing providers comply with the commitments set out under this article.
If links are given to other applications through the Portal or Application, Turbo does not bear any responsibility for the privacy policies and contents of the linked applications.
The User undertakes that the information subject to this Information is complete, accurate and up-to-date, and that if there is any change in this information, he will immediately update it on Turbo. Turbo will not have any liability if the User does not provide up-to-date information.